2012 Airrosti Holiday Video
Kelly Green – CEO
Mr. Green brings a vast array of business experience to Airrosti. He spent 20 years with CUC International, an international marketing firm and one of the first companies to offer products online and through the Internet. CUC went from IPO to a $15 billion market cap company during Green’s tenure. Mr. Green held several positions at CUC including Senior Vice President of Sales and then Senior Vice President — Product Management where he managed the CUC Auto Service, CUC Warranty Services and CUC Dining Services from startup to over $200 million in revenue. Green then became President of CUC Publishing which merged with Entertainment Publications after its acquisition by CUC. Green then served in the Office of the President with responsibility for its 150+ offices throughout the US and select international locations.
Green’s last three years at CUC were in the role of Executive Vice President — Mergers and Acquisitions where he was responsible for the negotiation and closing of numerous strategic acquisitions. Upon leaving CUC, Green purchased PC Wholesale, a custom technology builder and solution provider which has been included in the INC 500 list of fastest growing private companies and was also named one of the top 50 companies in San Antonio, Texas by the San Antonio Business Journal.
Mr. Green was also a founding partner of Ventanex, Ltd. Ventanex provides custom phone payment services, integrated real time web payments, and electronic check conversion to mortgage servicers, banks, newspapers, credit companies and other firms seeking to move money efficiently.
Mr. Green joined Airrosti as its CEO in March of 2006. Seeing that the current healthcare system is hungry for “results based” treatment options, Mr. Green is focused on further strengthening the unique culture at Airrosti that is committed to “positively impacting the lives of our patients” by attracting and supporting true Airrostifarians who have a “genuine passion for helping others” as part of their core DNA.
“Our commitment to excellence gives Airrosti a unique opportunity to help patients, even those who have given up on finding relief for their pain and functional issues. Our patient outcome data proves we have an unparalleled track-record of resolving injuries quickly and completely. I have never been involved in anything so rewarding and it is an honor to support our treatment teams as they work daily to help Airrosti patients return to active and healthy lives.”
Mr. Green has a BA in Marketing from the University of Washington in Seattle.
Sean Tipton – Founder / Executive VP
Executive Vice President
As the founding partner of Airrosti, Sean serves in the development of key strategic employer, broker and carrier partnerships. Working in the healthcare industry for more than 15 years, Sean is passionate about Airrosti’s ability to make a dramatic impact for patients and payors alike. Sean has been married for twenty-four years and he and his wife Coco have been blessed with four children. Sean enjoys cycling, boxing (as a spectator only) and meeting new people.
WHAT DOES AIRROSTI MEAN TO YOU? To me Airrosti represents a real change in healthcare. A change from transaction and reimbursement driven treatments, to true outcome and performance based care.
WHAT’S THE BEST PART OF WORKING AT AIRROSTI? Knowing that every day we are going to impact many people’s lives dramatically. It never gets old!
WHAT’S YOUR FAVORITE QUOTE? “Discovery consists of seeing what everybody has seen and thinking what nobody has thought.” —Albert Szent Gyorgyi
Mark Metcalfe – President & Chief Operating Officer
President & Chief Operating Officer
Mark worked closely with our CEO, Kelly Green, at CUC International, an internet pioneer, for nearly 10 years and ultimately led CUC’s nearly billion dollar membership division. Subsequently, Mark was CEO of several private equity/venture backed companies, including an enterprise software company backed by Kleiner Perkins and two internet retailers backed by Audax Private Equity. Immediately prior to joining Airrosti Mark was CEO of In The Swim, the largest internet retailer of pool supplies. Mark was so excited by Airrosti’s culture and evidence based approach to medicine that he knew he wanted to be a part of it and became an Airrostifarrian and our Chief Operating Officer in 2013.
Mark and his wife Marika have two wonderful sons. Mark has a BS in Business from UC Berkeley and an MBA with Highest Distinction from Harvard University.
Jeff W. Littmann – Senior VP Practice Operations
Senior Vice President
Jeff has over 20 years experience in operational and clinical management as well as caring for patients. He graduated from Rockhurst College in Kansas City, Missouri with a bachelors of science in Physical Therapy. Prior to joining Airrosti in March 2008, Jeff served as vice president of operations for Diabetes America, Inc. based in Houston, Texas. Prior to this, he was president of TIRR Rehabilitation Centers (TRC), a network of outpatient orthopedic rehabilitation facilities located in Southeast Texas. He served TRC for 14 years in various capacities by overseeing operational responsibilities as well as the coordination of all outpatient centers, hospital management contracts, and developing relationships with physician groups.
Jeff was introduced to Airrosti during his time at TRC and became intrigued by the unprecedented recovery time and enthusiastic patient testimonials. He embraced the opportunity to join Airrosti and be part of a growing organization that provides proven rehabilitation results. He loves witnessing the amazing recovery the Airrosti patients experience and knowing he is a part of helping people have the best Airrosti Experience possible.
Jeff and his wife, Marika, enjoy “appropriately” cheering at their children’s sporting and school events. When not at work Jeff enjoys playing ice hockey, riding roller coasters with his daughter, building amazing LEGO vehicles with his son, and gets an occasional round of golf in.
WHAT’S THE BEST PART OF WORKING AT AIRROSTI? I love the passion my co-workers display about the results our providers achieve and how everyone gets excited about their role in making Airrosti work as an organization to help more patients.
WHAT OR WHO INSPIRES YOU? Our Airrosti providers, because all of my clinical career as a physical therapist I wanted to “fix” people’s injuries and did not see anywhere near the results our Airrosti providers make happen every day.
WHAT IS ONE THING YOU’D LIKE TO DO BUT HAVEN’T? Cage dive with Great White Sharks off the coast of South Africa and be face-to-face with my greatest fear.
Ty Nickleberry, DC – VP Clinical Operations
Dr. Ty Nickleberry graduated Magna Cum Laude from Texas Chiropractic College after completing his undergraduate studies at St. Edward’s University, where he played 4 years of collegiate basketball. Other formal education for Dr. Nickleberry included a Pain Management Hospital Rotation at Texas Orthopedic Hospital with Uday Doctor, MD and a Family Medicine Rotation with the late Robert Bayless, DO.
In addition to being a former Practicing Airrosti Provider, Dr. Nickleberry has performed a variety of roles with Airrosti Center, Inc, which include Practice Management, New Office Set-Up, Provider Training and Curriculum Development.
Currently, Dr. Nickleberry is the Vice President of Clinical Operations and the Director of Provider Recruitment.
WHAT ARE YOUR GOALS AT AIRROSTI? For Airrosti to be recognized as THE premiere treatment alternative for soft tissue and sports-related injuries in the world.
WHAT’S YOUR FAVORITE QUOTE? “I’m your Huckleberry”
WHAT IS ONE THING YOU’D LIKE TO DO BUT HAVEN’T? Fly fishing in Alaska
Jason Garrett, DC – VP Clinical Development
Dr. Jason Garrett graduated Summa Cum Laude as Valedictorian of Texas Chiropractic College after completing his Biology degree with Honors from Coastal Carolina University.
Dr. Garrett played 3 years of Division 1 college soccer followed by 2 years professional soccer. He continues to test the limits of Airrosti’s ability to fix injuries with his propensity for getting hurt playing sports from dodgeball to golf.
After developing multiple practices in Houston and San Antonio Dr. Garrett moved into his current role where he trains new providers, evaluates current field providers, aids in business development and marketing and Trains physicians (Sports Medicine, Surgeons, Family Medicine, etc.) about Airrosti.
Dr. Garrett has been married to his wife Catherine for eight years and together they have two wonderful daughters.
WHAT DOES AIRROSTI MEAN TO YOU? Working at a company whose mission is to do everything in our power to improve the quality of life of our patients. Everyone at Airrosti is committed to a common goal of doing what is right for the patient, and I couldn’t be more proud to work here.
WHAT’S YOUR FAVORITE QUOTE? “Challenges are what make life interesting; overcoming them is what makes life meaningful.”
Chris Cato, DC – VP Training & Treatment Standards
Training & Treatment Standards
Dr. Chris Cato received his undergraduate degree from Midwestern State University in Wichita Falls, Texas, and was also a four-year letterwinner on the MSU tennis team.
Dr. Cato went on to continue his education and received his doctoral degree of chiropractic from Parker College. Graduating Summa Cum Laude and Valedictorian of his class, he also received awards for Anatomy, Radiology, and was named Outstanding Intern.
Dr. Cato joined the Airrosti Team in 2004 as an Airrosti Certified Provider and helped develop practices in Houston, Dallas, Austin, and San Antonio. Chris currently serves as the Vice President of Training and Treatment Standards. Overall responsibilities include Airrosti Certified Provider Training, assisting with business development, educating and training Sports and Family Medicine providers on Airrosti’s Rapid Recovery Treatment Model, evaluating and maintain Airrosti’s treatment standards throughout our provider network.
WHAT’S THE BEST PART OF WORKING AT AIRROSTI? The people. It is a blessing to work with such a talented group of people who are passionate about delivering the best soft tissue treatment model to the world.
WHAT ARE YOUR PASSIONS OUTSIDE OF WORK? CrossFit, Tennis, and watching college football and basketball
WHAT IS ONE THING YOU’D LIKE TO DO BUT HAVEN’T? Actually, there are two things: Attend the Wimbledon Championships and the French Open.
Shawn Dinsmore – VP Finance & Administration
Finance & Administration
Shawn Dinsmore joined Airrosti in April 2007. Mr. Dinsmore has overall responsibility for all the numbers stuff: everything from financial projections into the future to account for the company growth plan, to corporate taxes, accounts receivable/payable, medical billing and collections. Mr. Dinsmore also has oversight of marketing, company contracting, IT, legal, corporate office administration and supply logistics.
Prior to joining the Airrosti team, Mr. Dinsmore spent two years as a strategy consultant with The Boston Consulting Group, a premier global management consulting firm. While with BCG, Mr. Dinsmore worked with multiple Fortune 200 companies, assessing problems and developing action plans to overcome challenges.
Mr. Dinsmore also spent seven years serving in the US Army as a logistics officer and Kiowa Warrior helicopter pilot. While serving in the military, Mr. Dinsmore spent time overseas in Korea and Bosnia and finished his career with the 82nd Airborne Division at Ft. Bragg, North Carolina.
Mr. Dinsmore and his wife Taira have four young boys, are active in their neighborhood church, and as a family enjoy all outdoor activities. Some of their favorites are skiing, golf, soccer and lacrosse. Mostly they simply enjoy spending time together as a family. Shawn and Taira are also avid CrossFitters.
Mr. Dinsmore has a BS in Civil Engineering from the United States Military Academy and an MBA from the Harvard Business School.
WHAT’S THE BEST PART OF WORKING AT AIRROSTI? The best part of working at Airrosti is being able to be involved in a company that not only fosters a great culture and work environment, but also makes a real, lasting difference in people’s lives. Every day I get testimonials from patients that had given up hope in their search for relief from pain they were living with. We fix most of them and knowing that I played a part, however small, in making that happen is a pretty cool thing.
WHAT ARE YOUR PASSIONS OUTSIDE OF WORK? As a husband and father of four boys, anyone with kids will know that I don’t have a whole lot of time for lots of personal passions outside of work. But that’s ok because my family is my biggest passion. I have been blessed with a really cool and supportive wife and four great kids. We always seem to have some fun family activity that we are gearing up for, doing or recovering from. Beyond that, I’m pretty passionate about CrossFit. I haven’t found anything else better for keeping me healthy so I can be around as long as possible for my kids.
WHAT IS ONE THING YOU’D LIKE TO DO BUT HAVEN’T? I would like to take a stock car around a track at 200+ MPH at some point. I’m not a huge fan of NASCAR or anything, just think it would be a rush to drive that fast. I would also like to take my family to Australia someday as well as go on an African safari.
Brenda Reynolds – VP Human Resources
HIPAA Compliance Officer
Brenda joined the Airrosti team in 2007 and has been a key contributor to their growth. She manages all aspects of human resources, risk management, provider credentialing and HIPAA compliance.
Prior to joining Airrosti Brenda was the human resources executive for several telecommunications companies including EUR Systems, Billing Concepts and US Long Distance. She also spent several years doing merger and acquisition work for Platinum Equity, a private equity firm based in Los Angeles.
Brenda is an avid CrossFitter and a novice triathlete. She also loves to read and enjoys cooking with her husband. Originally from Austin, she and her husband now live in Garden Ridge, Texas.
WHAT’S YOUR FAVORITE MOMENT AT AIRROSTI? Since we do not share specific details of the treatment model during the interview process the new Providers join us basically trusting that our treatment model really is as amazing as we claim. My favorite moment is when they finally get to see the Airrosti treatment model in action and witness the results firsthand. I love to see their excitement when they tell the story of treating their first Airrosti patient and having such a huge impact in just one visit. Without fail every one of them tells me that it really is the most amazing treatment model they have ever seen and the extensive interview process was worth every second.
WHAT’S THE BEST PART OF WORKING AT AIRROSTI? There are two bests for me:
Hearing the testimonials from so many patients and knowing that Airrosti has changed their lives for the better. So many patients have been in pain for years and thought they would never have relief, and to hear (and see!) the difference that Airrosti has made in their lives is extremely rewarding.
Working alongside such passionate and dedicated professionals and having so much fun doing it.
WHAT’S YOUR GOAL IN LIFE? To make a positive difference.
Jamie Kimball – VP Business Development
Managing Vice President
Originally hired as one of Airrosti’s first Client Relations Consultants in 2007, Jamie now serves as the Managing Vice President of Business Development. During her time at Airrosti, she has served in several roles including Director of Network Development, Director of Business Development, and Director of Marketing. As head of the National Account Management team, she is dedicated to educating and engaging Airrosti’s many partners (and the world) on Airrosti’s remarkable solution for soft tissue injuries and chronic pain. The mission of the National Account Management team is to create the most compelling pieces, programs, and campaigns to support and promote Airrosti’s unparalleled treatment model and provider network to our dedicated partners and clients.
Prior to joining Airrosti, Jamie taught English in Japan for two years and gained invaluable knowledge and experience educating others abroad.
Jamie received a B.S. in Business (Marketing) and Art History from Trinity University in San Antonio, TX. She also thinks Trinity is the greatest school in Texas.
Jamie is also an avid CrossFitter, thanks to her husband, Wes.
WHAT IS YOUR #1 GOAL AT AIRROSTI? To be able to walk into a grocery store, a football stadium, or a business meeting and anyone I encounter will have heard about Airrosti. And, not just heard about it like, “Yay, I know that Airrosti treatment thing…” but “Yes, it saved my neighbor/best friend/husband/daughter from living with pain!”
WHAT HAS BEEN YOUR MOST FULFILLING EXPERIENCE AT AIRROSTI? Co-planning & chairing Airrosti’s Annual Summit Meeting in 2009. Bringing treatment teams and staff from all across Texas and Oklahoma to San Antonio for one weekend was like reuniting with your family at Thanksgiving. So much warmth, camaraderie, fun, and beat-boxing (yes, beat-boxing) in one room was inexplicably awesome.
WHAT’S YOUR FAVORITE QUOTE? “Be the change you wish to see in the world” – Gandhi
Jennifer Allen – VP Strategic Growth & Development
Strategic Growth & Development
Jennifer Allen currently serves as Director of Business Operations for Airrosti. In this role she is dedicated to the organizational development, financial management, corporate communication, and overall expansion of Airrosti. In association with her other duties she leads the Product Management team in ensuring our product and service offerings meet the goals of our partners and impact the lives of our patients.
Prior to joining Airrosti, Mrs. Allen served as Director of Operations and Client Management for Ventanex, Ltd., an innovative and customizable electronic payment processing company.
Mrs. Allen received a BA in Psychology from Trinity University in San Antonio, TX.
WHAT ARE YOUR GOALS AT AIRROSTI? To constantly be evaluating our service, tracking results, and using feedback from our treatment teams, business partners and patients to improve our company and the “Airrosti Experience”.
WHAT’S THE BEST PART OF WORKING AT AIRROSTI? Working with a passionate and talented group of people that are dedicated to serving our patients and making a significant impact in the healthcare industry.
WHAT ARE YOUR PASSIONS OUTSIDE OF WORK? Spending time with my husband Josh and our two English Mastiffs (Moose & Maya), exercising, and traveling! I love to experience new places.
Stacy Walker – VP Project Management
Vice President, Project Management
Stacy Walker currently serves as Vice President of Project Management for Airrosti. In this role, she is dedicated to organizational communication, as well as the development and implementation of new initiatives. During her tenure at Airrosti, she has held various roles including Airrosti’s first Practice Development Manager, Director of Product Development, and as an integral part of Strategic Growth & Development.
Prior to joining Airrosti, Stacy served as a Training Supervisor at Enterprise Holdings, LLC, where she was responsible for new employee orientation and ongoing training programs throughout South Texas.
Stacy received Bachelor of Arts degrees in International Studies and Spanish from Trinity University in San Antonio, TX.
Stacy’s passion for helping others does not stop at work, as she is a mentor for the Big Brothers Big Sisters Program. She also enjoys hiking and biking, yoga, and traveling with her husband Mitch. Together they have two dogs, Baxter and Mona.
WHAT’S THE BEST PART OF WORKING AT AIRROSTI? The best part of working at Airrosti is being a part of something I believe in and working to make a difference in people’s lives. The people I work with are like family and I feel very fortunate to be a part of such a passionate and hard-working group.
WHAT IS YOUR FAVORITE QUOTE? “Aerodynamically, the bumble bee shouldn’t be able to fly, but the bumble bee doesn’t know it so it goes on flying anyway.” – Mary Kay Ash