FREQUENTLY ASKED QUESTIONS

Insurance Questions

We accept a broad range of carriers and are actively working to establish relationships with out of network carriers.

Insurance coverage varies by location and your individual policy structure.  When you schedule your initial appointment, we will obtain your insurance information, verify benefits, and contact you before your appointment to review estimated costs. Click here to learn more about our scheduling and insurance verification process, as well the current carriers Airrosti is contracted with.

Airrosti DC Providers are enrolled, but not participating, in Medicare. This means our DC Providers can see Medicare patients at our self-pay rates, and the Medicare ABN form must be completed at every visit. Based on the ABN selection by the patient, we can file claims to Medicare, but anticipate Medicare denying those claims based on Medicare Chiropractic Guidelines.

Airrosti does NOT accept Workers Comp. Per the Texas Department of Insurance – Division of Workers Compensation, we CANNOT treat worker’s comp patients as self-pay until their claim is closed. The only exception to this rule is if the patient works for the City of Austin as a uniformed officer, ONLY.

Claims typically take 4-6 weeks to process. At time of verification, claims may not reflect your accurate deductible. We will gladly refund any overages after our claims have processed.

At this time, we are unable to accept Letters of Protection.

We verify your benefits in advance to determine the estimated cost at each visit based on the information we receive from your insurance carrier. We cannot guarantee your patient responsibility until after claims are processed.

Unfortunately, we are unable to delay payment until after your accident payments are settled. We do offer flexible and convenient payment plans to assist you with treatment costs.

Yes!  In Washington State, we accept Personal Injury Protection Insurance.  In Texas, Ohio, and Virginia, patients with injuries from Motor Vehicle Accidents will pay Airrosti’s self-pay rate.  Please call 800-404-6050 to schedule or for more information!

What Is Airrosti?

Evidence-based treatments are those that are supported by the most recent available and peer reviewed scientific literature, which outline best practices for providing safe and effective care. Airrosti providers are extensively trained  in quality musculoskeletal care. Additionally, our providers engage patients in their treatment plans through patient education; our patients are educated about their injuries, as well as all of their treatment risk and alternatives.

Active recovery/rehab is done during each visit, immediately following the highly targeted manual therapy designed to restore function to your body and correct injuries to the soft tissue. Active recovery refers to a customized program of stretches and exercises designed to target the specific area of your injury. These exercises help speed recovery and, when done consistently at home (self-care instructions will be provided), help prevent future injuries and further enhance flexibility and range-of-motion.

Airrosti is a health care group that employs and trains providers who specialize in delivering high quality, outcome-based musculoskeletal care. Our focus on one-on-one patient time and a strict adherence to clinical best practices helps significantly reduce recovery times for patients, while preventing many unnecessary costs associated with imaging, pharmaceuticals, and even surgical procedures. Click here to learn more about Airrosti’s quality care approach and how we achieve such consistent and unparalleled patient results.

Airrosti does not prescribe medications or give injections. Our treatment consists solely of manual manipulation, so it’s completely natural and non-invasive. Our goal is to help you completely eliminate your pain as quickly as possible. We want to significantly reduce or, in many cases, eliminate the need for pain-relieving pharmaceuticals. In fact, 94% of our patients report that Airrosti helped eliminate or reduce medications taken for their pain.

There are significant differences in the treatments relative to depth, pressure, direction, and treatment planning. However, the biggest difference is our level of training and adherence to evidence-based clinical guidelines and quality assurance. Unlike a Rolfing or ART certification, which requires no formal medical education, our providers are licensed doctors of chiropractic. This allows us to more accurately diagnose your condition and more quickly fully resolve the root source of your pain. Click here to learn more about what to expect during your treatment and what differentiates Airrosti care.

The name Airrosti was originally based on the acronym Applied Integration for the Rapid Recovery of Soft Tissue Injuries. In short, that means we combine highly targeted manual therapy with customized active rehab exercises to target and rapidly resolve the source of your soft tissue pain or injury. Our treatment is designed to be safe (completely non-invasive), highly effective, and proven to fix pain in the shortest amount of time possible.  So, while the name may sound a little funny, our commitment to providing world-class soft tissue treatment and quality musculoskeletal care is anything but!

Scheduling Questions

We are currently located throughout Texas in most major markets. In addition, we have several locations in Ohio, Virginia and Washington. To find an in-clinic provider near you, please visit our locations page.

For those who are unable to come in for in-clinic care or who simply prefer a virtual care solution, we also offer Airrosti Remote Recovery solution. Through Remote Recovery, you’ll enjoy the same access to our extensive clinical experience and quality care from the comfort of your own home. Click here to learn more about Airrosti Remote Recovery.

In the large majority of cases, a physician referral is not required to schedule an appointment with an Airrosti provider. In a small percentage of cases, your individual insurance policy may require a referral. When you call to schedule your appointment, our Patient Advocate Team will verify your coverage and confirm if a referral is needed.

We prefer that you stay with one provider through the duration of your treatment plan so he/she can properly manage your care and ensure you get the best results possible. Our primary goal is to ensure your experience with Airrosti is exceptional and you are fully satisfied with the level of care you are receiving. In many cases, if one of our providers feels he/she is not getting the results we would typically expect based on your injury and diagnosis, he/she will refer you to another provider in our network.

Our Patient Advocate Team is available Monday through Thursday from 7:00am-6:00pm (CST), Friday from 7:00am-5:00pm (CST), Saturday from 8:00am-2:00pm (CST), and Sunday 10:00am-4:00pm (CST). Our hours of treatment vary by location. To get more specific information about appointment availability, including the availability of weekend hours, please contact our Patient Advocate Team at (800) 404-6050.

Payment Questions

Our self-pay rates vary by location. The cost for each visit includes a one-on-one appointment with our provider, consisting of a detailed injury evaluation and assessment, highly targeted manual therapy to address and correct the source of your pain, and active rehab to speed recovery. Our average treatment plan is 3.2 visits based on patient-reported outcomes. Click here to learn more about Airrosti’s value and results, and contact us to review your specific treatment costs based on your location.

Yes, we have an in-house, interest-free payment plan where you are required to pay a minimum payment of $50 at the time of each visit. Your remaining balance will be billed to you at a minimum of $50 each month until the total is paid off, without exceeding 12 months.

We accept all major forms of credit cards. Health Savings Account (HSA) and Flex cards are accepted, provided they have a credit card logo on the card. Unfortunately, we cannot accept cash at any of our locations.

Unfortunately, we are unable to accept Care Credit at this time.

How Can We Help You?

At Airrosti, we effectively treat a wide range of chronic and acute conditions. Click here to review a complete list of the common injuries we treat. During your first visit, our provider will thoroughly assess and diagnose your condition and determine if Airrosti can effectively resolve your condition. If your provider determines you are not a good candidate for treatment, or you choose not to move forward with care, he/she will refer you to a specialist as appropriate. Click here to learn more about what to expect during your first.

After an invasive surgery, your fascial tissue becomes distorted. Our providers can make a dramatic impact on your condition by smoothing out those irregularities and breaking down scar tissue, quickly improving your range of motion and decreasing associated pain.

Kinesiology tape helps maximize patient results for a quick, pain-free recovery. It’s designed to stabilize joints and support the musculature. This helps to decrease pain, while increasing the body’s ability to reduce swelling following manual therapy.

Yes, we treat children of all ages. Airrosti requires a parent or legal guardian to provide consent for minors at the initial visit and potentially subsequent visits.

Yes, we treat women who are pregnant and postpartum.

You need to be an established patient in order to log into the Airrosti portal. When you schedule your first appointment, we will provide a link and instructions to set yourself up on our Patient Portal. You will use the login and password you created to login.

What To Expect

Each treatment session consists of individual care with your Airrosti Treatment Team. Your Airrosti provider will perform a thorough clinical assessment to evaluate your condition and determine the root cause of the pain/injury. Soft tissue/joint mobilization will be delivered through a hands-on approach to improve function and range of motion. Active rehab will be used to speed recovery and help prevent future injuries. Watch this helpful video to learn more about what to expect during your first visit.

We recommended wearing comfortable, loose fitting workout shorts and a t-shirt to your appointment.

There may be some discomfort with the highly specific manual therapy and myofascial release techniques used, however, not all of the treatments involve pain. The amount of discomfort varies based on the location and type of your injury, and patients have different levels of tolerance. However, you can be confident your Airrosti provider and recovery specialist will walk you through exactly what to expect during treatment and will ensure your treatment is extremely safe and effective. We are committed to not only providing great treatment results, but also ensuring your entire Airrosti experience is exceptional. Your will receive guidance on helping alleviate any bruising or soreness following treatment and making sure your recovery is as rapid as possible. Most importantly, any discomfort you feel during treatment should be very temporary and will help you experience immediate and lasting relief from pain.

Because our treatment is highly specific and targeted to the root source of your pain, our providers will only be able to address one injury per visit. However, in many cases, addressing the root source of your pain may alleviate discomfort in multiple areas.

The primary goal of manual therapy is to alleviate pain, improve mobility, and promote overall physical well-being. Through individualized treatment plans, practitioners use a variety of techniques, including joint mobilization, soft tissue manipulation, and muscle energy techniques to address specific musculoskeletal issues and promote recovery. Manual therapy offers a holistic approach by considering the physical, mental, and emotional aspects of a person’s health.

Generally, we are unable to schedule more than one Airrosti visit in the same day. Insurance can only be billed for your treatment once per day. Additionally, your body needs time to recover following the treatment to a specific area.