Airrosti Remote Recovery

CLINICAL EXPERIENCE. CONVENIENT ACCESS.

Airrosti has a proven track record of effectively diagnosing and resolving most musculoskeletal conditions. Over the past 16 years and more than one million injuries treated, our highly skilled and extensively trained provider network has consistently achieved unparalleled results for our patients. Now, we’re able to bring our effective and efficient care to you as a convenient, affordable, and effective digital solution. Through advanced technology, Airrosti Remote Recovery connects you with an experienced provider who will help you understand your condition, prescribe an individualized recovery plan, and give you the tools you need to live pain free.

CLINICAL EXPERIENCE. CONVENIENT ACCESS.

Airrosti has a proven track record of effectively diagnosing and resolving most musculoskeletal conditions. Over the past 16 years and more than one million injuries treated, our highly skilled and extensively trained provider network has consistently achieved unparalleled results for our patients. Now, we’re able to bring our quality care to you  as a convenient, affordable, and effective digital solution. Through advanced technology, Airrosti Remote Recovery connects you with an experienced provider who will help you understand your condition, prescribe an individualized recovery plan, and give you the tools you need to live pain free.

HOW IT WORKS

CONSULTATION AND EVALUATION

You’ll begin with a video consultation with a licensed Airrosti Provider who will walk you through a step-by-step orthopedic evaluation to help accurately diagnose your injury.

CARE COORDINATION

Your Provider will educate you on the specifics of your injury and prescribe an individualized recovery plan. If your injury cannot be effectively resolved through Airrosti Remote Recovery, your provider will assist you with an appropriate care referral.

CONVENIENT CARE

Your Provider will prescribe a customized recovery plan, tailored to your condition and needs. You’ll receive easy-to-follow mobility and stability exercises you can do at home, delivered directly through the Airrosti Remote Recovery App.

RECOVERY TOOLS

In addition, you’ll receive a Remote Recovery Kit with active care tools designed to help you get the most out of your recovery plan.

OUTCOME-BASED PROGRAM

Your recovery is tracked in real-time through the app, and your Airrosti Provider will modify your personalized recovery plan as needed to ensure your continued improvement.

CONSTANT SUPPORT

Your Provider will be with you every step of the way to help you stay on track and support you during your recovery. In addition to scheduled video check-ins, in-app messaging gives you unlimited access to your Provider — anywhere, anytime.

PROVEN RESULTS

Below is a summary of our recent outcome data for all Remote Recovery patient cases to date, as reported directly by our patients. This data is extremely consistent with our exceptional in-clinic patient results.

87.3%

Injury Resolution

99.3%

Patient Satisfaction

82%

Program Compliance

91.8%

Improved Pain Score

PATIENT TESTIMONIALS

OVERVIEW VIDEOS

MOST FREQUENTLY ASKED QUESTIONS

What states is Airrosti Remote Recovery available in?

Airrosti Remote Recovery is currently available in more than 30 states, with many new states coming over the next several months. We are expanding our coverage rapidly and anticipate national coverage will be available by the end of 2021. Please refer to the list below for current availability. If you have questions about when Airrosti Remote Recovery may be available in your state, please call us at (855) 913-0845.


Arizona

California

Colorado

Connecticut

Delaware

Florida

Georgia

Idaho

Illinois

Iowa

Kentucky

Louisiana

Maine

Maryland

Missouri

Montana

Nebraska

New Hampshire

New Jersey

New Mexico

North Carolina

North Dakota

Ohio

Oklahoma

Oregon

Rhode Island

South Carolina

South Dakota

Tennessee

Texas

Utah

Vermont

Virginia

Washington

West Virginia

Wyoming

What are the benefits of remote care/telehealth?

Telehealth (also known as telecare or virtual care) has been shown to overcome barriers to health services caused by distance between patient and provider, access to reliable transportation, and lack of available providers. Telehealth helps overcome geographic barriers to healthcare, especially for specialized providers.

According to the American Hospital Association (AHA), telehealth is changing care delivery in communities across America. The organization reports that telehealth options are expanding patient access to routine and specialty care while improving patient outcomes.

TELEHEALTH ENHANCES TRADITIONAL FACE-TO-FACE CARE

Airrosti in-clinic treatment delivers the most comprehensive and efficient care possible, resulting in rapid injury resolution. However, Airrosti’s telehealth solution, Airrosti Remote Recovery, is a great solution when in-clinic treatment is not an option or you simply prefer a more convenient and flexible care solution.

Through telecommunications technology, Airrosti Remote Recovery offers remote patients increased convenience and flexibility, while still providing meaningful real-time care with an Airrosti Provider.

We know a strong doctor-patient relationship is the foundation for high-quality patient care, and our commitment to unparalleled care and patient satisfaction is evident in our patient-reported outcomes. Airrosti Remote Recovery patients receive the same level of quality, one-on-one care as our in-clinic patients.

What makes Airrosti Remote Recovery different?

With Airrosti Remote Recovery, you will receive one-on-one, personalized care from an Airrosti Provider. Our providers are licensed musculoskeletal professionals and highly trained to help diagnose the source of your pain or injury. An accurate diagnosis is the key to recovery, allowing your Provider to prescribe a custom, at-home recovery plan.

Your recovery plan will be designed specifically for you, your injury, and your fitness level. Each of the mobility, stability, and stretching exercises in your recovery program will be designed to target the root cause of your injury, while increasing mobility and range of motion and significantly decreasing pain.

Through a combination of follow-up appointments and in-app messaging, your Provider will be able to monitor your care and modify your recovery plan, as needed, to ensure you achieve the expected injury recovery outcomes. If at any part of the recovery process you are not responding as expected to remote care, your Provider will work with you to make sure you receive the appropriate referral for continued care.

What is the difference between Remote Recovery and in-clinic care?

We want to give our patients options while continuing to provide quality care and valuable treatment. Airrosti Remote Recovery allows you to connect with our professional treatment teams from the convenience of your home. It also allows you flexibility when booking your appointment because it cuts out the travel time to and from the office.

Even though you won’t be in the same room, you will still be able to communicate directly with your provider via video calls to explain your symptoms and receive an accurate diagnosis. They’ll equip you with the knowledge and exercises to take your rehab into your own hands.

Instead of the hands on manual therapy you would receive as an in-clinic patient, you will be thoroughly instructed in Provider-guided myofascial release to target and resolve the source of your injury, as well as mobility and stability exercises to help improve your mobility, flexibility, and range-of-motion. You’ll also receive the tools you need to help speed your recovery.

Just like with in-clinic care, your Airrosti Provider will be with you every step of the way to ensure your safe and effective injury resolution with lasting pain-free relief. By offering remote treatment options in addition to our in-clinic care, our goal is to help as many patients as possible.

How do I know if Airrosti Remote Recovery is right for me?

Our goal is to help you get back to living pain free, from the comfort and convenience of your own home. With proper program adherence, most common soft tissue and joint injuries can be effectively and efficiently resolved through Airrosti Remote Recovery. If your injury cannot be resolved effectively through Airrosti Remote Recovery, your Provider will help you transition to in-clinic care if appropriate/available or ensure you receive an appropriate care referral.

Why is an accurate diagnosis important?

Without an accurate diagnosis from a highly trained, musculoskeletal professional, many conditions can be easily misdiagnosed, resulting in ineffective and inefficient care. Not all pain is the same, and it’s important to understand the underlying cause to accurately treat and resolve the pain.

For example, tennis elbow (also known as lateral epicondylitis) could be caused by a problem in the neck. In other words, it may not be coming directly from the elbow. Knee pain is often the result of weak hip muscles, like the gluteus medius, that control the position of your knees when you are walking, running, or jumping.

Low back pain is one of the most common musculoskeletal conditions and one of the injuries we consistently treat at Airrosti. Experts have estimated that approximately 80% of Americans will experience low back pain during their lifetimes. Not only is low back quite common and often debilitating, but it’s also extremely hard to diagnose.

It can result from injury, activity, or underlying medical conditions. Low back pain may be linked to the bony lumbar spine, discs between the vertebrae, ligaments around the spine and discs, spinal cord and nerves, lower back muscles, and even abdominal and pelvic internal organs.

The human back is composed of a complex structure of muscles, ligaments, tendons, discs, and bones, which work together to support the body and enable us to move around. The segments of the spine are cushioned with cartilage-like pads called discs. Problems with any of these components can lead to back pain.

Even with expensive diagnostic tests, frequently prescribed by healthcare providers, identifying the root cause of back pain can be extremely difficult. This often leads to ineffective care or long-term treatment plans and opioid prescriptions designed to mitigate the symptoms without resolving the true source of the pain.

ADDITIONAL FAQS

What should I expect during my first Remote Recovery virtual appointment?

Experiencing virtual treatment for an injury or pain can seem intimidating at first, which is why we at Airrosti are taking every possible step to ensure we provide the same quality care and commitment to your health that you would experience face to face.

During your first virtual visit, you will consult with an Airrosti Provider who will take a detailed medical history and walk you through a step-by-step orthopedic evaluation to accurately diagnose your injury and identify the source of your pain.

Next, your Provider will educate you on the specifics of your injury while prescribing a personalized recovery plan with home-care instructions. This recovery plan will include specific, customized exercises designed to improve the body’s mobility, stability, and strength. Combined, these active rehab exercises address the root of your injury.

What do I need for my virtual appointment?

Chair: The chair height needs to be such that your feet are flat on the floor while you are seated.

Space: Be sure you have enough space to sit in the chair a few feet from your camera, allowing your Airrosti Provider to see your feet during the examination.

Internet: Wifi is helpful with the connection and the quality of the video and audio.

What are the computer or phone requirements?

All you need to take advantage of Airrosti Telehealth is a webcam-enabled computer or a smartphone. The following web browsers are supported:

MAC:

  • Apple Safari
  • Google Chrome
  • Mozilla Firefox

 

WINDOWS:

  • Google Chrome
  • Mozilla Firefox

 

Mobile device support includes Apple Safari on Mac and iOS, as well as Google Android devices running Google Chrome.

What should I wear for my appointment?

Wear clothing that allows you to move and bend comfortably. Make sure your clothing is not revealing when standing, moving, or bending over. Most patients wear shorts and a t-shirt, but athletic clothing is not required.

Where should I set up for my virtual appointment?

Identify a private room, free of noise and distractions, for your appointment, so you can discuss private health information freely.

Note: For the safety of our patients and to ensure a successful appointment, Airrosti Telehealth visits may not be completed in your vehicle.

What should I do with the medical files and imaging I want to share with my provider?

From your Patient Portal, simply upload any imaging or previous medical files related to your current injury by clicking “Upload File”. If you are a new patient to Airrosti, you will receive an email to set up your Patient Portal account after completing the appointment scheduling process and prior to your Airrosti Remote Recovery appointment.

Is there anything else I should know to prepare for my virtual appointment?

Your Airrosti Remote Recovery appointment will involve some provider-directed physical movements. For your safety, we strongly advise all patients to refrain from taking any non-prescribed medication or self-prescribed medicinal products at least 24 hours prior to your scheduled appointment.  Do not stop taking any medication prescribed by your physician.

Airrosti is contracted with many health plans and employers. We are happy to help verify your specific benefit coverage and will work with you to provide the most affordable, effective, convenient care option possible based on your individual needs and coverage. Call us at (855) 913-0845 to learn more.